The Challenge
Over the past 20 years enterprise technology has consistently been playing catch-up to consumer tech. There is no denying there is an unquestionable link between employee experience and customer experience. Businesses who ignore their employee’s user experience will fail to attract talent.
Getting your foundations right is essential to help you coordinate your technology investments to avoid the traps of isolated implementations and disparate ownership.
Organisations investing in a strategy to deliver on the vision of a Digital workplace can help directly improve revenues by increasing productivity and efficiency, and those delivering fully on the vision can help fundamentally change the business to create value in new ways.
